Contact

No form, no ticket number, no autoresponder. Write to me directly and I read it myself.

What I'm glad to hear about

• A product idea you're weighing up, and whether private label is even the right route for it
• A factory you're talking to and something in the conversation feels off
• A compliance question you can't get a straight answer to — CE, GPSR, REACH, labelling
• A mistake you found on this site. Corrections are welcome and I fix them.

What I can't help with

• Guest posts, link exchanges and "content partnerships" — no, thank you
• Supplier and agency pitches; I don't take referral fees from factories, which is the only reason the sourcing advice here can be honest
• Anything that needs a lawyer, an accountant or a notified body. I'll tell you when that's what you need, but I'm none of the three.

Reply time

Usually within a few days, occasionally longer if I'm deep in something — but every email gets an answer.

Not sure what to ask yet? Start with the free guide or read the FAQ — the answer may already be there.